Right of Withdrawal
Right of withdrawal
You have the right to revoke this contract within 14 days without specifying reasons.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must notify us (Unicorns Of Love GmbH (limited liability), Oberer Landweg 93, 21035
Hamburg, Germany, Tel: 040/7358739, E-Mail: email@example.com) by means of a clear statement (e.g. a letter sent by post, e-mail) about your decision to revoke this contract. You may use the attached sample withdrawal form, although this is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification stating that you wish to exercise your right of withdrawal before the end of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For said refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed upon with you otherwise; under no circumstances will you be charged for said refund. We may refuse to refund until the goods have been returned to us or until you have provided proof that you have returned the goods, whichever is earlier.
You must send back or return the goods to us immediately and in any case no later than within fourteen days from the day you withdraw from this contract.
This period is considered to be met if you send the goods before the end of the fourteen-day period. You shall bear the direct costs of returning the goods.
You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods in a way that is not necessary for testing their condition, properties and functionality.
Exclusion or premature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts
– for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time of the conclusion of the contract and whose sole residence and delivery address are outside the European Union at the time of the conclusion of the contract.
Model Withdrawal Form
Template Withdrawal Form
(If you wish to withdraw from the agreement, please complete this form and return it to us.)
To: Unicorns Of Love GmbH (limited liability), Oberer Landweg 93, 21035 Hamburg, Tel: 040/7358739, E-Mail: firstname.lastname@example.org
I/We (*) hereby withdraw from the agreement which I/we (*) concluded for the purchase of the following goods
Ordered on: received on:
Name of the consumer(s):
Address of the consumer(s):
Date: ____________________ Signature of the consumer(s): _________________________________
(only for notification on paper)
(*) Delete as applicable.